Information
Find answers to frequently asked questions about EEZZY, our products, shipping, returns, and more. We're here to help you shop with confidence and ease. If you can't find the answer you're looking for, don't hesitate to contact us at [[email]].
Frequently asked questions
Here you'll find answers to common questions about EEZZY. From shipping and returns to product details and what makes us different, we've got you covered.
Where do you ship?
We ship worldwide 🌍 — no matter where you’re from, you can rep EEZZY.
How long does delivery take?
Orders are usually processed within 1–3 business days. Delivery time depends on your location:
Europe: 5–10 business days
Worldwide: 10–20 business days
How do I start a return?
Simply email us at Info@eezzy.net with your order number and reason for return. We’ll guide you through the steps.
What payment methods do you accept?
We accept all major payment methods, including credit/debit cards and Stripe.
How much is shipping?
Shipping costs a flat €7.50, no matter where you’re based. You’ll see the exact total at checkout.
Can I return or exchange an item?
Yes — we accept returns within 14 days of receiving your order. Items must be unused, unwashed, and in original packaging. Once your return is approved, you’ll receive a refund (excluding shipping).
What if my item arrives damaged or incorrect?
No stress — email us with your order number and a photo of the issue, and we’ll sort it out ASAP.
Do you restock sold-out items?
Some pieces are limited drops, while others may return depending on demand. Follow us on Instagram @eezzy to stay updated on restocks and new drops.
Still have questions?
If you couldn't find the answer you were looking for, feel free to reach out to us. We're here to help!